Refund Policy
As with any launch, there may be a few bumps along the way — don't worry, we stand behind our products and are here to make things right if anything comes up.
If you run into an issue, please email us first at info@sheetdelete.com before starting a return. We respond to all messages within 1–2 business days (excluding weekends).
Important: Customers who file a chargeback without contacting us first to resolve the issue may be restricted from future purchases. We kindly ask for a chance to make things right — we’re a small team, and every order means the world to us.
30-Day Money-Back Guarantee
We want you to love your purchase — and if you don’t, we’ve got you covered.
To be eligible for a return, your item must be in the same condition you received it: unused and in its original packaging.
Before starting a return, please contact us at info@sheetdelete.com. Once your return is accepted, we’ll send you the return address and detailed instructions.
Please note: Returns sent without prior authorization will not be accepted.
If you're located outside the United States, return shipping may take longer depending on your local postal service.
You can always reach out to us with any return questions at info@sheetdelete.com.
Damages & Issues
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us right away so we can evaluate the issue and make it right.
Have questions or concerns about a specific item? We’re here to help.
Note: We cannot accept returns on sale items or gift cards.
Exchanges
Need something different? The fastest way is to return your original item. Once your return is accepted, simply place a new order for the item you want.
Refunds
Once we receive and inspect your return, we’ll notify you of the refund status. If approved, your refund will be issued to your original payment method within 10 business days.
Keep in mind it may take additional time for your bank or credit card company to process and post the refund.
If it’s been more than 15 business days since your refund was approved, please contact us at info@sheetdelete.com.